Privacy Notice | Prismvolt

Prismvolt Ltd respects your privacy and is committed to protecting your personal data. This Privacy Notice explains how we collect, use, store and protect personal information when you visit our website, contact us, book a session, attend a workshop, download a resource, or otherwise interact with Prismvolt.

1. Who we are

Prismvolt Ltd is an AI literacy training and implementation company registered in England and Wales under company number 15278126.

Contact details: Prismvolt Ltd Website: prismvolt.com Email: support@prismvolt.com Telephone: 07895 428 469

For any privacy-related questions, please contact us at support@prismvolt.com.

2. What personal data we collect

We may collect and use the following types of personal data:

Your name
Your email address
Your phone number, if provided
Your organisation or job title, if provided
Information you submit through contact forms, enquiry forms or emails
Information relating to workshop bookings, training enquiries or consultancy discussions
Feedback you provide after a workshop or session
Website usage information, such as pages visited, device type and general analytics data

We only collect information that is relevant to providing our services, responding to enquiries, managing bookings, improving our website, and communicating with you.

3. How we collect your personal data

We may collect personal data when you:

Complete a contact form on our website
Email or call Prismvolt
Book or attend a workshop, training session or consultation
Subscribe to updates or request information
Download a resource from our website
Interact with Prismvolt on social media
Provide feedback or testimonials
Visit our website, where cookies or analytics tools may collect limited technical information

4. Why we use your personal data

We use your personal data to:

Respond to your enquiries
Provide information about our services
Manage workshop, training or consultancy bookings
Deliver AI literacy training and implementation support
Send relevant follow-up information after a session or enquiry
Improve our website, services and communications
Keep appropriate business records
Comply with legal, regulatory or accounting obligations

5. Our lawful basis for using your data

Under UK data protection law, we must have a lawful basis for using your personal data. Depending on the situation, we may rely on:

Contract — where we need your information to provide a service you have requested or to take steps before entering into a contract.

Legitimate interests — where we use your information to respond to enquiries, manage client relationships, improve our services, or communicate with people who have shown an interest in Prismvolt, provided your rights and freedoms are not overridden.

Consent — where you have actively agreed to receive certain communications or accepted non-essential cookies.

Legal obligation — where we need to keep records or process information to comply with legal, tax or regulatory requirements.

6. How long we keep your data

We only keep personal data for as long as necessary for the purpose it was collected.

As a general guide:

Enquiry and contact form data may be kept for up to 24 months after the last interaction.
Client, booking and workshop records may be kept for up to 6 years for accounting, legal and business record purposes.
Marketing consent records may be kept until you unsubscribe or withdraw consent.
Website analytics data is generally retained in aggregated or anonymised form where possible.

We may keep data for longer if required by law or if needed to resolve a dispute.

We do not sell your personal data.

We may share limited personal data with trusted service providers who help us operate our business, such as:

Website hosting providers
Email and communication platforms
Booking or payment providers
Cloud storage providers
Analytics providers
Professional advisers, such as accountants or legal advisers, where necessary

Where we use third-party service providers, we expect them to handle personal data securely and only for the purposes agreed.

8. International transfers

Some of the tools and platforms we use may process or store data outside the UK. Where this happens, we aim to use providers that apply appropriate safeguards to protect personal data in line with UK data protection requirements.

9. Marketing communications

We may contact you with relevant information about Prismvolt services, workshops, resources or updates if you have requested this information, attended a session, made an enquiry, or given consent.

You can opt out of marketing communications at any time by contacting support@prismvolt.com.

10. Your data protection rights

You have rights under UK data protection law, including the right to:

Ask for a copy of the personal data we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal data in certain circumstances
Ask us to restrict how we use your data
Object to certain types of processing
Withdraw consent where we rely on consent
Ask for your data to be transferred to another organisation where applicable

To exercise your rights, contact support@prismvolt.com.

11. How to complain

If you are concerned about how we handle your personal data, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

Website: www.ico.org.uk

12. Changes to this Privacy Notice

We may update this Privacy Notice from time to time. The latest version will always be available on our website.

Privacy Notice | Cookie Policy | Terms of Use

Prismvolt Ltd is registered in England and Wales under company registration number 15278126.