What AI actually is — and isn’t
Modern AI fundamentals in plain English: what today’s systems do, how they arrive at an answer, and why that shapes everything else.
Understand AI
AI Literacy Training
Organisational capability building, not a session on how to use ChatGPT. Your people leave able to work faster, judge output critically, and know where the limits are.
Who it’s for
Built for organisations, not individuals
- Leadership teams who need to make decisions about AI without a technical background
- Whole departments where AI use is inconsistent, undocumented or quietly happening anyway
- Professional and technical staff who want to move past casual use into confident practice
- Organisations that need one shared standard for what responsible AI use looks like
What participants learn
Themes covered across the programme
Depth is adjusted to the group. The themes below run through both workshop levels, with Intermediate going considerably further on the last of them.
Effective prompting
The bridge between intent and output. How to structure a request so the result is usable the first time, consistently.
Practical productivity
Applying AI to drafting, research, summarising and analysis — on participants’ own real work, not sample exercises.
Choosing the right tools
Tool fatigue is real. How to select a small, well-chosen set that covers most everyday needs, and ignore the rest.
Accuracy, hallucinations and verification
Why AI states wrong things confidently, how to spot it, and how to build verification habits that hold up under time pressure.
Critical thinking and human judgement
What people do better than AI, what AI does better than people, and how to keep the human in the seat of judgement.
Responsible use, privacy and risk
Data handling, ethics, governance and the practical risks that matter to your organisation — including what not to put into a public tool.
Advanced workflows and agentic systems
For Intermediate participants: complex prompting, agentic AI, and building working tools without writing code.
Delivery approach
Learn → Try → Apply
Every session is built around live demonstrations — your people watch AI work in real time, then apply it themselves on their own tasks.
Learn
A concept is explained in plain English, with the reasoning behind it rather than a list of steps to memorise.
Try
It is demonstrated live — including the failures, because watching AI get something wrong teaches more than watching it succeed.
Apply
Participants do it themselves on their own work, with support in the room, before moving on.
Workshop tiers
Three levels, one progression
Most organisations begin with Beginner across a team, then take a smaller group through Intermediate.
Beginner
Half or full day
For people who use AI occasionally, or not yet at all, and want to start properly.
- Why AI literacy matters in this industrial revolution
- Understanding AI foundations — how it works, and how it fails
- Human strengths versus AI strengths, and how they combine
- Generative AI tools, a tools directory and practical recommendations
- Prompt engineering, and ensuring the accuracy of AI content
- The full spectrum of AI risk and considerations, including governance
Intermediate
Half or full day
For people already using AI regularly who want to go considerably further.
- Advanced AI fundamentals — how modern AI works and its building blocks
- Complex prompting and context engineering
- What agentic AI actually is, in practical terms
- Agentic AI tools directory and Prismvolt recommendations
- Building bespoke AI tools and agentic systems from scratch, no coding required, using Prismvolt’s AI Build Framework, from idea to working application
- Future trends and lookout areas for businesses
Tailored
Built around your programme
Designed and delivered specifically for your functional groups, challenges and goals.
- Built around your people — from leadership and finance to engineering and manufacturing
- Combine the Beginner and Intermediate modules that matter most to you
- Sector-specific examples, using your own workflows and terminology
- Suitable for all levels, from leadership teams to frontline staff
- Delivered in person or online
Organisational benefits
What changes afterwards
- A shared vocabulary, so conversations about AI stop being confused
- Consistent, higher-quality output from people who know when to verify
- Fewer risky habits — less sensitive data pasted into places it should not go
- Internal capability that does not depend on an external consultant staying involved
We don’t attach percentage improvements to these outcomes. What we can describe honestly is the change in how people work — and that is what the sessions are designed around.
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